Cancellation/Refund Policy

In case, the order has not been shipped:

Any order that has not been shipped can be cancelled partially or fully. The amount paid by you would be refunded to you and should reflect in your account within 7-15 working days from your prior notice of cancellation.

In case, the order was damaged or incorrect when you received:

We accept returns in case your order was damaged or an incorrect product has been shipped. To initiate the process, make sure to send photos of the damaged/incorrect product within 48 hours of receiving the product.

2-Days Money Back Guarantee:

In case of return, we offer 2-days no questions asked refund policy for all our products.

Terms & conditions:

• The product should not be broken and must have at least 90% or more product inside.
• You can claim the refund within 48 hours of receiving the product or opt for a 3-months supply which will be equivalent to 2 products.
• You must return the product first to get the due refund.
• Shipping and return costs will not be covered by the brand.
• An email with photos & unboxing video of the damaged/incorrect product should be sent within 48 hours so that we can process your request.

In case of any other reason for cancellation and refund, it will be handled on a case to case basis. You can reach us at care@uniqaya.com for further queries.